handily networks GmbH - Link Redundancy failed – Incident details

Experiencing partial outage

Link Redundancy failed

Resolved
Operational
Started 6 days agoLasted less than a minute

Affected

BGP-Router / IP Transit

Operational from 9:33 AM to 9:33 AM

Core Routers NBG1 (Hetzner)

Operational from 9:33 AM to 9:33 AM

Updates
  • Resolved
    Resolved

    A transceiver failure in our data center affected the switch-to-router link redundancy.
    The transceiver will be replaced, and the redundancy will be expanded by adding an additional switch. A new router line card is scheduled for delivery today.
    Due to severe weather conditions in southern Germany, it is currently unclear whether the delivery can be completed today.
    We apologize for the inconvenience.